Everything you want to know before ordering

Why choose BarkLabPets?

Because your pet deserves the best. We offer carefully selected products, Finnish service and a 30-day satisfaction guarantee.

Are you a Finnish company?

Yes, BarkLabPets is a Finnish company , and we serve our customers in Finnish.

How can I contact customer service?

You can send us an email or use the contact form on our website.

How long is the delivery time?

Our delivery time is usually 7–14 business days . You will receive an order confirmation by email immediately after placing your order.

What if the product is not suitable for my pet?

Contact our customer service - we will help you with an exchange or return within the 30-day warranty.

Are the products safe for pets?

Yes. We carefully select our products to ensure they are safe and comfortable for your pet.

Are your products environmentally friendly?

We carefully select our products and prefer durable materials to ensure that they last a long time. A long-lasting product is also a more responsible choice.

Do I have a right of return?

Yes. We offer a 30-day money-back guarantee . Please contact our customer service before returning your item and we will guide you through the process.

Can I change or cancel my order?

If your order has not yet been processed, we can often make changes. Please contact us as soon as possible.

Are the products suitable for sensitive or elderly pets?

Many of our products are designed to provide extra comfort and support for more sensitive and older pets. For more information, please visit the product page.

What makes BarkLabPets different?

We are a Finnish company that truly cares about the well-being of pets. We offer carefully selected products, a safe shopping experience and a 30-day satisfaction guarantee.

Is payment safe?

Yes. We use safe and secure payment methods so you can make your purchase without worry.

Are you ready to place an order?

Everything okay? Great.

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Didn't you get an answer?

If you did not find the answer to your question, please contact us using the form below.

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